Our Return Policy is as follows:

****ALL RETURNS NEED AN AUTHORIZATION NUMBER FROM US BEFORE ANY ITEM IS RETURNED.NO EXCEPTIONS.ITEMS RETURNED WITHOUT AN AUTHORIZATION NUMBER WILL NOT BE ACCEPTED BACK*****

 
1-WEATHER VANES CAN BE RETURNED WITHIN 10 DAYS FOR A FULL REFUND LESS SHIPPING AND HANDLING CHARGES OF 15 PERCENT.YOU MUST CALL 1-877-782-8837 FOR AN AUTHORIZATION NUMBER FIRST.

2- CUPOLAS AND BARN VENTS ARE NOT RETURNABLE UNDER ANY CIRCUMSTANCE UNLESS THEY WERE DAMAGED IN SOME WAY, AND THE DAMAGE WAS REPORTED TO THE CARRIER AT THE TIME OF DELIVERY.IT IS YOUR RESPONSIBILITY TO HAVE YOUR CONTRACTOR OR THE PERSON RESPONSIBLE FOR RECEIVING YOUR DELIVERY CHECK THE MERCHANDISE AT THE TIME OF DELIVERY.IF THE MERCHANDISE IS DAMAGED, IT MUST BE NOTED ON THE DELIVERY RECEIPT.NO CLAIM FOR DAMAGES CAN BE MADE WITHOUT THIS.WE PROVIDE A TOLL FREE NUMBER 1-877-782-8837 FOR CUSTOMER QUESTIONS BEFORE YOU ORDER.

3-TURRET CAPS,BARN VENTS, CUSTOM WEATHER VANE AND CUPOLAS SPECIALLY MADE FOR YOU ARE NOT RETURNABLE UNDER ANY CIRCUMSTANCES IF YOU ARE UNSURE OF WHAT YOU ARE ORDERING CALL 1-877-782-8837 AND ASK.QUESTIONS BEFORE YOU ORDER.

4-ANY ITEM THAT YOU ASK US TO ANTIQUE IS NOT RETURNABLE AND IS CONSIDERED CUSTOM.

5-WE RESERVE THE RIGHT TO EXCLUDE THE ABOVE CIRCUMSTANCES IF WE FEEL IT NECESSARY.HOWEVER THE ABOVE TERMS ARE CONSIDERED FINAL UNLESS EXEMPTED BY US.

6-CUSTOMER SATISFACTION IS EXTREMELY IMPORTANT TO US.WE ARE IN BUSINESS TO HELP YOU IN ANY WAY POSSIBLE.LET US HELP YOU DO IT RIGHT THE FIRST TIME.IF YOU ARE UNSURE OF WHAT YOUR ARE ORDERING CALL US AT 1-877-782-8837 SO WE CAN HELP.IF THERE IS NO ANSWER LEAVE A MESSAGE AND WE WILL RETURN YOUR CALL AT A TIME THAT IS CONVENIENT FOR YOU.